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Customer Support

We're Here to Help!
Have a question about our rugs, sizing, or your order? Reach out to our dedicated support team, and we'll get back to you within 24 hours.

Email Us:
hello@serissa.us

Service Hours:
Mon - Fri: 9:00 AM - 6:00 PM (GMT+8)


U.S. Local Shipping:
All our rugs are safely stocked in and dispatched directly from our local fulfillment centers across the United States. We ensure fast, reliable, and premium delivery right to your doorstep, bringing comfort to your home without the long wait.



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